RCA Telephone 2 9398 User Guide

2-9398  
Caller ID Telephone  
Users Guide  
 
We bring good things to life.  
INTRODUCTION  
Your GE Caller ID Telephone is designed to give you flexibility in use  
and high quality perform ance. To get the m ost from your new Caller ID  
Telephone, we suggest that you take a few m inutes right now to read  
through this instruction m anual.  
TABLE OF CONTENTS  
INTRODUCTION ................................... 1  
MEMORY DIALING ............................ 15  
STORING A NUMBER IN MEMORY .... 15  
STORING THE LAST NUMBER DIALED 16  
STORING A CALLER ID NUMBER ...... 16  
IMPORTANT CALL INDICATOR ............ 16  
REVIEWING AND DELETING  
STORED NUMBERS ..................... 17  
CHANGING A STORED NUMBER ....... 18  
DIALING A STORED NUMBER ........... 18  
DIALING LONGER NUMBERS  
GETTING STARTED .............................. 2  
BEFORE YOU BEGIN ........................ 2  
POWERING THE CALLER ID  
TELEPHONE ................................. 2  
INSTALLING THE BATTERY .................. 3  
TELEPHONE INSTALLATION ................. 4  
SETUP ........................................... 6  
TELEPHONE OPERATION ....................... 8  
UNDERSTANDING THE LCD............... 8  
THE DISPLAY .................................. 9  
USING THE MENU BUTTON ............... 9  
PLACING A CALL ............................. 9  
THE CALL TIMER ............................. 9  
RECEIVING A CALL ........................... 9  
ADJ USTING VOLUMES .................... 10  
REDIAL ........................................ 10  
BUSY REDIAL ............................... 11  
FROM MEMORY ......................... 18  
CALLER ID OPERATION ...................... 19  
RECEIVING AND STORING CALLS ...... 19  
REVIEWING MESSAGES .................. 20  
DELETING RECORDS ....................... 21  
DIALING A CALLER ID NUMBER ....... 21  
CALLING OUTSIDE YOUR AREA CODE .. 22  
MESSAGE INDICATORS ................... 23  
HOLD .......................................... 12 TROUBLESHOOTING TIPS .................... 24  
MUTE ......................................... 12  
DO NOT DISTURB ......................... 12  
TEMPORARY TONE......................... 12  
FLASH BUTTON ............................. 13  
PAUSE BUTTON ............................ 13  
USING THE ALARM ........................ 14  
GENERAL PRODUCT CARE .................. 26  
SERVICE .......................................... 26  
INDEX ............................................. 27  
WARRANTY ..................................... 28  
VERY IMPORTANT: The Caller ID feature of this product requires a  
subscription to Caller ID service from your telephone company.  
CAUTION  
RISK OF ELECTRIC SHOCK  
DO NOT OPEN  
T H E L I G H T N I N G  
FLASH AND ARROW-  
HEAD WITHIN THE  
CAUTION: TO REDUCE THE THE EXCLAMATION  
RISK OF ELECTRIC SHOCK, POINT WITHIN THE  
DO NOT REMOVE COVER T R I A N G L E I S  
A
TRIANGLE IS  
WA R N I N G S I G N  
ALERTING YOU OF  
A
WARNING  
SIGN  
( O R B A C K ) . N O U S E R -  
SERVICEABLE PARTS IN-  
SIDE. REFER SERVICING  
TO QUALIFIED SERVICE  
PERSONNEL.  
ALERTING YOU OF  
I
M
P
O
R
T
A
N
T
WARNING:TO PREVENT FIRE  
OR ELECTRICAL SHOCK HAZARD,  
DO NOT EXPOSE THIS PRODUCT  
TO RAIN OR MOISTURE.  
"
D
A
N
G
E
R
O
U
S
I N S T R U C T I O N S  
A C C O M PA N Y I N G  
T H E P R O D U C T.  
VOLTAGE" INSIDE  
THE PRODUCT.  
SEE MARKING ON BOTTOM / BACK OF PRODUCT  
 
GETTING STARTED  
This section shows you how to install and setup your Caller ID Telephone.  
Its im portant that you follow the instructions in this section in order to get  
your new phone correctly installed and set up.  
BEFORE YOU BEGIN  
PARTS CHECKLIST  
Your package should contain the following item s:  
LOWER  
S
TORE  
CALLER ID  
NEW  
CALL  
DELETE  
REVIEW  
DIAL  
FLAS  
H
PAUS  
E
ALARM  
MENU  
BUSY/ REDIAL  
ABC  
DEF  
2
1
3
DN DISTURB  
HOLD  
GHI  
J
KL  
MNO  
4
5
6
PRS  
TUV  
WXY  
7
8
9
TONE  
OPER  
S
PEAKER  
0
#
MUTE  
-
VOL  
+
Handset  
AC power supply  
(# 5-2381)  
Base unit  
Handset cord  
Line cord  
MODULAR JACK REQUIREMENTS  
You need an RJ 11 type m odular jack, which is  
the m ost com m on type of phone jack and m ight  
look like the one pictured here. If you dont have  
a m odular jack, call your local phone com pany to  
find out how to get one installed.  
POWERING THE CALLER ID TELEPHONE  
This unit is designed to be powered by the  
AC adapter. When using AC power, a 9-volt  
battery acts as a backup, enabling  
continuous operation of full telephone and  
Caller ID features for up to 4 hours and 30  
hours of only Caller ID signal reception in  
the event of power failure.  
If you are planning to use both the AC  
adapter and battery, you should install the  
9-volt battery before you begin the  
telephone installation procedure.  
2
 
INSTALLING THE BATTERY  
THIS END UP FOR DESK USE  
If you are replacing the battery, be sure to  
disconnect the line cords from the back of  
the unit.  
U S E A L L  
F O R  
W
T H I S E N D U P  
1. Rem ove the base plate by  
pressing down the tabs and  
lifting it from the base.  
2. Loosen the screw on the  
battery com partm ent door  
and open the door.  
3. Insert the battery as shown in  
the diagram inside the  
Y
T T E B R A  
battery com partm ent.  
4. Close the battery door,  
tighten the screw, and then  
replace the base plate.  
LOW BATTERY INDICATORS  
AM  
When the battery begins getting to a low  
level, the battery sym bol in the display  
flashes indicating that you need to replace  
the battery.  
10/22 07:15  
Low Batter y indicator flashes  
when battery power is low.  
NOTE: When the battery is low, AC power  
must be connected in order to edit, delete,  
or input Caller ID information.  
When battery power reaches a critically low  
level, REPLACE BATTERY appears in the  
display.  
AM  
10/22  
07:15  
REPLACEBATTERY  
REPLACE BATTERY appears  
when the battery power is  
critically low.  
NOTE: If the REPLACE BATTERY message  
appears in the display, you need to replace  
the 9-volt battery. It is important that you  
replace the battery as soon as possible in  
order to retain the information in the Caller  
ID memory.  
3
 
TELEPHONE INSTALLATION  
DESK OR TABLETOP INSTALLATION  
NOTE: Be sure to read the  
preceding pages for  
information about using the  
9-volt battery backup before  
you begin the telephone  
installation.  
4
2
3
1
1. Plug the handset cord into the handset and into the telephone jack on  
the left side of the unit.  
2. Set the PULSE/TONE switch (located on the side of the unit) to TONE if  
you have touch-tone service; set it to PULSE if you have rotary service.  
3. Plug the telephone line cord into a m odular jack and into the PHONE  
LINE jack on the back of the unit.  
4. Plug the power supply cord into the POWER 9V AC jack on the back of  
the unit, thread it through the strain relief, and then plug the adapter  
into an AC power outlet.  
CAUTION: Use only the Thomson 5-2381 power supply that came with  
this unit. Using other adapters may seriously damage the unit.  
4
 
WALL MOUNT INSTALLATION  
1
2
3
4
5
6
7
8
9
10  
11  
12  
13  
14  
15  
16  
1. Rotate the handset hook.  
LOWER  
2. Rem ove the base plate from the back by  
pressing down on the snap tabs located at  
the top, and then lifting the base plate off.  
THIS END UP FOR DESK USE  
3. Plug the phone line cord into the phone  
jack on the back of the unit, wrap the extra  
line cord around the cord wrap on the  
bottom of the base, and then thread it  
through the bottom of the base plate.  
U S E A L L  
F O R  
W
T H I S E N D U P  
4. Plug the power supply adapter into the  
POWER 9V AC jack on the back of the unit,  
and then thread it through the bottom of  
the base.  
5. Reverse the direction of the base plate and  
replace it by putting the tabs into bottom  
slots in the m iddle of the unit first, and  
then snapping the bottom tabs into place.  
6. Set the PULSE/TONE switch (located on the  
side of the unit) to TONE if you have touch-  
tone service; set it to PULSE if you have  
rotary service.  
7. Connect the phone cord to the m odular  
jack on the wall.  
8. Slip the m ounting holes over the wall plate  
posts and slide the unit down firm ly into  
place. (Wall plate not included.)  
9. Plug the handset cord into the handset and  
into the unit, and then hang up the  
handset.  
10. Connect the AC Power supply adapter to an  
AC outlet.  
5
 
SETUP  
The telephone will prom pt the initial setup after the 9V battery or AC  
power supply is connected. The initial setup procedure needs to be  
com pleted with the phone ”on-hook“, which m eans that the phone line is  
inactive (the handset in the cradle and the SPEAKER function off). Do not  
pick up the handset or press the SPEAKER button during the setup.  
After the initial setup, you can use these sam e procedures to adjust any of  
the m enu settings by first pressing the MENU button and then using the  
REVIEW buttons to select the m enu item you want to adjust. (During the  
initial setup you are autom atically taken to the next step.)  
STEP 1: SETTING THE TIME  
1. Press the MENU button.  
SETTIME  
After the initial setup, the display will  
show the current tim e.  
STORE  
_ꢀ_ _ꢀ_  
:
2. Press the STORE button.  
STORE appears in the display.  
ENTERHOUR  
3. Use the keypad to enter the correct hour  
(it m ust be a two-digit entry, i.e. 07).  
STORE  
_ꢀ_  
07:  
ENTERMINUTE  
4. Use the keypad to enter the correct  
m inutes (it m ust be a two-digit entry).  
STORE  
07:15  
5. Press 1 for AM, or 2 for PM.  
ENTERꢀꢀAM  
=
1ꢀꢀꢀPM  
=
2
6. Press STORE within 15 seconds to save  
the tim e and go to the next step.  
AM  
STORE  
07:15  
SAVETIME  
AM  
STEP 2: SETTING THE DATE  
1. Press the STORE button.  
07:15  
07:15  
SETDATE  
2. Use the keypad to enter the m onth (it  
m ust be a two-digit entry).  
AM  
STORE  
_ꢀ_  
10/  
3. Use the keypad to enter the date (it m ust  
be a two-digit entry).  
ENTERMONTH  
STORE  
4. Press STORE within 15 seconds to save  
the date and go to the next step.  
10/22  
AM  
AM  
07:15  
ENTERDATE  
STORE  
10/22  
07:15  
SAVEDATE  
6
 
AM  
AM  
AM  
10/22  
07:15  
STEP 3: SETTING THE RINGER TONE  
1. Press the STORE button.  
SETRINGERTONE  
2. Press REVIEW (up) or REVIEW (down) to  
sam ple each of the available settings.  
STORE  
10/22  
07:15  
3. Press STORE within 15 seconds to save  
the desired ringer tone and go to the  
next step.  
RINGER  
=
1
STORE  
07:15  
10/22  
RINGER  
=
2
STEP 4: SETTING THE AREA CODE  
1. Press the STORE button.  
STORE  
AM  
AM  
10/22  
07:15  
_ꢀ_ꢀ_  
SETAREACODE  
2. Enter your area code.  
3. Press STORE within 15 seconds to save  
the desired area code and go to the  
next step.  
STORE  
10/22  
07:15  
5ꢀ55-  
ENTERDIGITS  
AM  
AM  
STEP 5: SETTING THE LIQUID CRYSTAL  
DISPLAY (LCD) CONTRAST  
10/22  
07:15  
LCDCONTRAST  
1. Press the STORE button.  
STORE  
2. Press REVIEW (up) or REVIEW (down) to  
scroll through each of the four settings.  
Note that 2 is the default setting.  
10/22  
07:15  
CONTRAST  
=
2
3. Press STORE within 15 seconds to save  
the desired LCD contrast and go to the  
next step.  
AM  
AM  
10/22  
07:15  
STEP 6: SETTING THE LANGUAGE  
1. Press the STORE button.  
SETLANGUAGE  
2. Press REVIEW (up) or REVIEW (down) to  
scroll through the available languages  
(English, French and Spanish).  
STORE  
10/22  
07:15  
ENGLISH  
3. Press STORE within 15 seconds to save  
the desired language. At this point, the  
phone is ready for use. See “Telephone  
Operation” on the next page.  
7
 
TELEPHONE OPERATION  
SPEAKERPHONE LOCATION & USE GUIDELINES  
For best speakerphone perform ance, avoid the following:  
Areas with high background noise. (The m icrophone m ight pick up  
these sounds and prevent the speakerphone from going into the  
receiving m ode when you finish talking.)  
Surfaces affected by vibration.  
Recessed areas such as in a corner, under a cupboard, or next to a  
cabinet, which can generate an echo effect.  
Note the following guidelines when you use the speakerphone:  
The speakerphone works sim ilar to a two-way radio in that you can  
only listen or talk at one tim e.  
Stay reasonably close to the phone so that you can be clearly heard by  
the person to whom you are talking.  
UNDERSTANDING THE LCD  
(LIQUID CRYSTAL DISPLAY) AND MENU SYSTEM  
Your Caller IDTelephone has a m enu-driven display which not only gives  
you Caller ID inform ation, but also is used to set up the phone and m ake  
adjustm ents to m any of the features.  
The following illustration shows you the general com ponents of the  
display.  
Caller ID  
record  
information  
Active  
button  
indicators  
Low battery  
indicator  
Time and date  
NEW STORE  
RPT SHIFT  
AM  
PM  
#
05  
10/23 11:30  
Caller ID  
telephone  
number  
1-234-555-6789  
ABCDEFGHIJKLMNO  
The Alpha line is used for:  
• Caller ID Name  
• Caller ID Messages  
• Menu Information  
8
 
THE DISPLAY  
The LCD also gives you visual feedback as you use the phone. The  
preceding illustration shows you the various elem ents of the display. In  
order to help you to better understand the role of the display, this Users  
Guide also shows you som e of the specific screens you will encounter as  
you use your phone.  
USING THE MENU BUTTON  
You already m ay have used the m enu system to set up the phone. If not,  
you should go back to the preceding section and set up the phone.  
After the initial setup, you need to use the MENU button to access the  
m enu in order to m ake changes to the telephone setup.  
After you get into the m enu, you can use the REVIEW arrows to scroll  
through the m enus. (See “Setup” for inform ation on how to change the  
m enu settings.)  
PLACING A CALL  
1. Press the SPEAKER button or pick up the handset.  
2. Dial the phone num ber you want to call.  
3. Press SPEAKER or replace the handset to hang up.  
THE CALL TIMER  
AM  
10/22  
07:15  
00-00-10  
Whenever you m ake a call, the elapsed tim e  
appears in the display to show you the  
duration of the call.  
CALLTIMER  
When you hang up the call tim er is reset.  
RECEIVING A CALL  
1. Check the display to see who is calling.  
2. Press the SPEAKER button or pick up the handset to answer.  
3. Press SPEAKER or replace the handset to hang up.  
SWITCHING BETWEEN SPEAKER AND HANDSET  
You can switch between speakerphone and handset after dialing a num ber,  
or anytim e during a conversation.  
Speaker to Handset — Pick up the handset.  
Handset to Speaker — Press SPEAKER; then hang up the handset.  
9
 
ADJUSTING VOLUMES  
Use the VOLUME  
speaker, and the handset. You can fast forward or rewind through volum e  
level choices by pressing and holding the VOLUME or button. To  
and  
buttons to adjust the volum e of the ringer, the  
return to the norm al volum e settings, press both volum e arrows at the  
sam e tim e.  
ADJUSTING THE RINGER VOLUME  
1. With the phone on-hook, press VOLUME  
or button to adjust volum e.  
AM  
10/22  
07:15  
RINGERꢀ-ꢀ06ꢀ-ꢀNORM  
06 is the normal volume setting  
During the adjusting, the phone will  
provide a sam ple of the program m ed  
ringer tones and the volum e level.  
(The display shows the current setting.)  
Note that 00 is the Ringer OFF position.  
AM  
10/22  
07:15  
SPEAKERꢀ-ꢀ08ꢀ-ꢀNORM  
08 is the normal volume setting  
ADJUSTING THE SPEAKER VOLUME  
1. Press SPEAKER.  
AM  
10/22  
07:15  
2. Press the VOLUME  
or  
button to  
HANDSETꢀ-ꢀ04ꢀ-ꢀNORM  
04 is the normal volume setting  
adjust volum e. (The display shows the  
current setting.)  
ADJUSTING THE HANDSET VOLUME:  
1. Pick up the handset.  
2. Press the VOLUME  
or  
button to adjust volum e. (The display  
shows the current setting.) The handset volum e returns to the norm al  
setting when you hang up the handset.  
REDIAL AND BUSY REDIAL FEATURE  
The BUSY/REDIAL button does two things; redials the last num ber you  
called or autom atically redials a busy num ber up to 10 tim es until the  
line is free.  
REDIALING THE LAST NUMBER CALLED  
1. Press SPEAKER or pick up the handset.  
2. Press the BUSY/REDIAL button.  
ENHANCED REDIAL  
The phone will rem em ber the last 3 num bers dialed out.  
1. Press the BUSY/REDIAL button, with the phone on-hook. The last  
num ber dialed will be displayed.  
2. Press REVIEW  
to scroll to the 2 older calls.  
3. Press DIAL to redial the num ber displayed. The phone enters speaker  
m ode and dials the num ber.  
10  
 
BUSY REDIAL  
When you call and get a busy signal, press the BUSY/REDIAL button and  
then replace the handset to hang up. (If you're using the speakerphone, the  
unit will autom atically hang up.) The phone autom atically redials the  
num ber (up to 10 tim es). When it autodials and does not get a busy signal,  
the phone beeps to let you know that your call has gone through. Then,  
you can pick up the handset or continue to use the speaker m ode.  
CANCELLING BUSY REDIAL  
There are three ways to cancel Busy Redial: you can pick up the handset;  
press SPEAKER; or press BUSY/REDIAL.  
Note that an incom ing call will autom atically cancel the busy redial.  
ADJUSTING THE DELAY TIME BETWEEN REDIAL ATTEMPTS  
The default setting for the am ount of tim e between redials is 30 seconds,  
but you can adjust the redial delay tim e to “im m ediate” up to 90 seconds  
(in 10 second increm ents).  
1. Press the STORE button.  
2. Press a num ber key (0-9) to choose the am ount of tim e between redials.  
0=immediate; 1=10 seconds; 2=20 seconds; 3=30 seconds; 4=40 seconds;  
5=50 seconds; 6=60 seconds; 7=70 seconds; 8=80 seconds; and 9=90 seconds  
3. Press the STORE button again.  
4. Press the BUSY/REDIAL button.  
ADJUSTING THE LINE SIGNAL DETECTION DELAY TIME  
This adjustm ent m ay be needed if the phone com pany presents a network  
signal (such a m irrored dialing) before Busy or Ringback signal is  
presented to the phone that interferes with the BUSY REDIAL. The default  
delay tim e for signal detection is .5 seconds.  
1. Press the STORE button.  
2. Press a num ber key (0-9) to choose the am ount of tim e for the detection  
delay. Adjust the detection delay tim ing at 1 second intervals only until  
you find the tim e required for repeatable operation.  
0=.5 seconds; 1=1.5 seconds; 2=2.5 seconds; 3=3.5 seconds; 4=4.5 seconds;  
5=5.5 seconds; 6=6.5 seconds; 7=7.5 seconds; 8=8.5 seconds; and 9=9.5 seconds  
3. Press the STORE button again.  
4. Press the SHIFT button.  
5. Then press the BUSY/REDIAL button.  
11  
 
HOLD  
NOTE: While a call is on  
hold, the HOLD  
Use the HOLD button to interrupt a phone  
conversation without hanging up; then  
resum e the conversation on the sam e  
phone or an extension.  
indicator will flash, and  
the phone will beep  
about every 15 seconds  
to remind you that the  
line is on hold.  
1. Press HOLD to place a call on hold. If  
you're using the handset, you can put it  
back in the cradle.  
2. Press the SPEAKER button, pick up the handset, or press HOLD (if the  
handset is not in the cradle) to resum e the conversation.  
MUTE  
The MUTE button deactivates the m icrophone for both the speakerphone  
and the handset, so that anything you say cannot be heard by the caller  
on the other end of the line.  
Press MUTE once to turn on the feature.  
Press MUTE again to continue the phone conversation.  
Picking up the handset while the speakerphone is m uted autom atically  
turns off the m ute function.  
DO NOT DISTURB  
The Do Not Disturb feature lets you m ute the ringer volum e for a  
predeterm ined am ount of tim e so that you are not interrupted by incom ing  
phone calls.  
USING DO NOT DISTURB  
Press the NO DISTURB button (the indicator starts blinking). The Do  
Not Disturb feature is autom atically activated for one hour.  
To turn off the feature, you can press the NO DISTURB button again,  
pick up the handset, or press SPEAKER (the indicator turns off).  
PROGRAMMING THE DO NOT DISTURB TIME  
You can adjust the am ount of tim e it is  
active by following these steps:  
AM  
10/22  
07:15  
DNDꢀ-ꢀ2HOURS  
1. Press the STORE button.  
2. Press a num ber key (0-9) to choose the num ber of hours you want the  
feature to rem ain active from unlim ited duration to nine hours  
(0 = unlim ited duration).  
3. Press the STORE button again.  
4. Press the NO DISTURB button.  
12  
 
TEMPORARY TONE  
If you have Pulse (rotary) service, and want to access custom er calling  
services that require Tone dialing (such as getting inform ation from a local  
bank), you can use this feature.  
1. Press the TONE button ( * ) after you have connected to the custom er  
calling service to enable Tone dialing.  
2. When you hang up, the phone autom atically resum es Pulse dialing.  
FLASH BUTTON  
Press the FLASH button to activate custom er calling services such as call  
waiting or call transfer, which are provided by your local phone com pany.  
Do not use the hook switch or the speaker button because you m ight hang  
up the phone.  
AM  
ADJUSTING THE FLASH BUTTON TIMING  
10/22  
07:15  
If you have trouble getting the FLASH  
button to work properly, you m ight need to  
adjust the am ount of tim e that the FLASH  
button is active. The FLASH default tim e is  
.6 seconds. To adjust the tim e:  
FLASH=ꢀ.6  
1. Press the STORE button.  
2. Press a num ber key (1-9) to adjust the length  
of tim e that the FLASH button is active (from .1 to .9 seconds).  
3. Press the STORE button.  
4. Press the FLASH button.  
AM  
PAUSE BUTTON  
10/22  
07:15  
When you store phone num bers in m em ory,  
PAUSE=ꢀ2  
you m ight need to insert a delay in the dialing,  
for exam ple when you m ust dial 9 to get an outside line. Press the PAUSE  
button at the point in the dialing sequence that requires the delay.  
ADJUSTING THE PAUSE BUTTON TIMING  
If you have trouble getting the PAUSE button to work properly, you m ight  
need to adjust the am ount of tim e that the PAUSE button is active.The  
pause default tim e is AUTO TONE DETECT. To adjust the tim e:  
1. Press the STORE button.  
2. Press a num ber key (0-9) to adjust the length of the delay caused by the  
PAUSE button (AUTO TONE DETECT to 9 seconds.)  
3. Press the STORE button.  
4. Press the PAUSE button.  
13  
 
USING THE ALARM  
This phone has a built-in alarm feature that  
you can use as an alarm clock.  
_ꢀ_:_ꢀ_  
SETTING THE ALARM  
1. Press the ALARM button.  
ENTALARMHOUR  
2. Press the STORE button.  
STORE  
ꢀ11:_ꢀ_  
ENTALARMMIN  
3. Use the num ber keys to enter the alarm  
set hour (it m ust be a 2-digit entry).  
4. Use the num ber keys to enter the alarm  
set m inutes (it m ust be a 2-digit entry).  
STORE  
ꢀ11:30  
ENTERAM=1ꢀꢀPM=2  
5. Press 1 for AM or 2 for PM.  
6. Press the STORE button to set the alarm .  
STORE  
PM  
ꢀ11:30  
CHANGING THE ALARM SETTING  
SAVEALARM  
Use the sam e steps outlined above to  
change the current alarm setting.  
PM  
ꢀ11:30  
ALARMON  
CANCELLING THE ALARM  
To cancel the alarm setting before it sounds:  
1. Press the ALARM button.  
2. Press the DELETE button.  
SHUTTING OFF THE ALARM  
When the alarm sounds, you can turn it off  
by pressing the ALARM button, picking up  
the handset, or pressing the SPEAKER  
button.  
After you turn off the alarm , it autom atically  
goes into “Alarm Off” m ode.  
14  
 
MEMORY DIALING  
Each of the 10 m em ory buttons is capable of storing two separate phone  
num bers that are up to 31 digits. Each MEMORY button accesses an upper  
and a lower m em ory position. You can dial the phone num bers stored in  
the upper position with one touch (press the MEMORY location button).  
You can dial the phone num bers in the lower m em ory position by pressing  
two buttons (SHIFT and the MEMORY location button).  
Note that if no keys are pressed for 15 seconds, the Mem ory feature  
autom atically turns off.  
STORING A NUMBER IN  
STORE  
AM  
10/22  
07:15  
MEMORY  
ENTERNUMBER  
1. Press the STORE button.  
STORE  
AM  
10/22  
07:15  
2. Dial the num ber to be stored (up to  
31 digits).  
555-1234  
ENTERDIGITS  
The num ber digits scroll from right  
to left across the display.  
3. Press the STORE button again.  
MEMORY locations  
4. Press a MEMORY location button  
or  
LOWER  
STORE  
Press SHIFT and then a MEMORY  
location button to store the num ber.  
STORE  
button  
5. Rem ove the m em ory directory from  
underneath its plastic cover and  
record the nam e of the person  
whose num ber you stored.  
CALLER ID  
SHIFT  
button  
NEW  
CALL  
DELETE  
REVIEW  
DIAL  
FLASH  
PAUSE  
ALARM  
MENU  
BUSY/ REDIAL  
ABC  
DEF  
2
1
3
6
9
DN DISTURB  
HOLD  
GHI  
J
KL  
MNO  
INSERTING A PAUSE IN THE DIALING  
SEQUENCE  
4
5
PRS  
TUV  
WXY  
7
8
TONE  
OPER  
SPEAKER  
0
#
MUTE  
-
VOL  
+
Press the PAUSE button to insert a  
delay in the dialing sequence of a  
stored telephone num ber when a pause  
is needed to wait for a dial tone (for  
exam ple after you dial 9 for an outside  
line, or to wait for a com puter access  
tone). Each pause counts as 1 digit in  
the dialing sequence.  
15  
 
STORING THE LAST NUMBER DIALED  
1. Press the STORE button.  
2. Press BUSY/REDIAL.  
3. Press the STORE button again.  
4. Press a MEMORY location button, or press SHIFT and then a MEMORY  
location button to store the num ber.  
AM  
STORE  
STORING A CALLER ID  
10/22 07:15  
555-6789  
NUMBER  
JANEDOE  
1. Press the STORE button.  
2. Use the REVIEW  
or  
button to  
Note: If name informa-  
tion is in the caller ID  
record, the name will  
not be stored in the  
memory location.  
select a Caller ID record.  
3. Press the STORE button again.  
4. Press a MEMORY location button, or  
press SHIFT and then a MEMORY  
location button to store the num ber.  
AM  
# 3ꢀNEW  
IMPORTANT CALL INDICATOR  
10/22 07:15  
555-6789  
The IMPORTANT CALL indicator appears in  
the display when som eone calls from a phone  
num ber that you have designated as an  
im portant call” num ber.  
IMPORTANTCALL  
You can designate a num ber as an “im portant  
call” num ber, when you store it in m em ory  
using the telephones Mem ory feature.  
DESIGNATING IMPORTANT CALL STATUS  
AM  
10/22 07:15  
555-6789  
1. Press the MEMORY location button, or  
SHIFT and the MEMORY location button to  
bring up the entry.  
AM  
10/22  
555-6789  
IMPORTANTCALL  
07:15  
2. Press the # button to m ark the MEMORY  
location num ber as an im portant call  
num ber.  
IMPORTANT CALL appears at the bottom  
of the display.  
3. Press the MEMORY location button, or  
SHIFT and the MEMORY location button to  
confirm the change.  
16  
 
AM  
REMOVING IMPORTANT CALL STATUS  
10/22  
555-6789  
IMPORTANTCALL  
07:15  
1. Press the MEMORY location button, or  
SHIFT and the m em ory location button  
to bring up the entry.  
AM  
10/22 07:15  
555-6789  
2. Press the # button to rem ove the  
im portant call status from the m em ory  
location.  
IMPORTANT CALL is rem oved from the  
display.  
3. Press the MEMORY location button, or  
SHIFT and the MEMORY location button  
to confirm the change.  
REVIEWING AND DELETING STORED NUMBERS  
In order to view or delete a stored num ber, the phone m ust be on-hook,”  
(handset in the cradle and SPEAKER off).  
AM  
10/22  
07:15  
1. Press the MEMORY location button or  
SHIFT and then the MEMORY location  
button to view the entry. If location  
doesn't contain a num ber, EMPTY  
appears in the display.  
EMPTY  
2. While the entry is displayed, press the  
DELETE key to delete the entry.  
AM  
10/22 07:15  
555-6789  
DELETE  
?
The display asks you to confirm that you  
want to delete the entry.  
3. Press DELETE a second tim e to delete  
the entry.  
To exit the MEMORY review m ode:  
Press the m em ory location button again.  
- or -  
Wait about 15 seconds.  
- or -  
Pick up the handset or press SPEAKER.  
17  
 
CHANGING A STORED NUMBER  
To change a stored num ber, you just replace it with a different num ber  
using the procedure for storing a num ber.  
DIALING A STORED NUMBER  
CAUTION: If you make  
test calls to emergency  
numbers, remain on the  
line and explain the  
reason for the call to the  
dispatcher. Also, make  
these calls in off-peak  
hours, such as early  
METHOD 1  
1. Pick up the handset or press SPEAKER.  
2. Press the MEMORY location button  
or  
Press SHIFT and then the MEMORY  
location button.  
morning or late evening.  
METHOD 2  
Press the DIAL button while viewing a  
m em ory location num ber. (See “Reviewing  
and Deleting Stored Num ber” for  
inform ation on viewing a stored num ber.)  
DIALING LONGER NUMBERS FROM MEMORY  
With 20 m em ory locations available, you m ight want to store frequently  
used calling card num bers or access codes for frequently used voice m enu  
services such as a local banks inform ation line. Then, you can use the  
Chain or Link dialing feature to quickly dial those num bers.  
The following exam ples assum e that you have already stored the access  
code num ber in one m em ory location and the security/personal code in  
another.  
CHAIN DIALING  
Follow these steps to chain dial the num bers you stored:  
1. Press SPEAKER or pick up the handset.  
2. Press the access code m em ory location.  
3. Dial the phone num ber (or press the num bers MEMORY location  
button).  
4. Press the security/personal code m em ory location.  
18  
 
LINK DIALING  
Having stored the necessary num bers in separate m em ory locations,  
follow these steps to store a link dial num ber:  
1. Press STORE.  
2. Press the access codes MEMORY location button.  
3. Press PAUSE (if needed).  
4. Dial the phone num ber (or press the num bers MEMORY location  
button).  
5. Press PAUSE (if needed).  
6. Press the security/personal codes MEMORY location button.  
7. Press STORE, followed by the MEMORY location in which you want to  
store the linked num ber.  
To dial the linked num ber, press the MEMORY location button in which  
you stored the linked phone num bers.  
CALLER ID OPERATION  
Your Caller ID Telephone receives and  
displays inform ation transm itted by your  
local phone com pany. This inform ation can  
include the phone num ber, date, and tim e;  
or the nam e, phone num ber, date, and tim e.  
VERY IMPORTANT:  
The Caller ID feature of  
this product requires a  
subscription to Caller ID  
service from your  
telephone company.  
RECEIVING AND STORING CALLS  
When you receive a call, the inform ation is  
transm itted by the phone com pany to your  
Caller ID Telephone.  
You can m onitor the inform ation as it is  
displayed and decide whether or not to  
answer the call.  
If you are not at hom e, the telephone  
stores the inform ation so that you can see  
who called while you were out.  
19  
 
REVIEWING MESSAGES  
Total number of  
calls in memory  
As calls are received and stored, the display  
is updated to let you know how m any calls  
have been received and how m any have  
been reviewed.  
# 5  
10/22  
07:15AM  
3ꢀNEWCALLS  
Use the REVIEW buttons to scroll through  
the list of received calls.  
Number of new calls  
Press REVIEW  
recent calls (higher num bers).  
to scroll toward m ore  
NOTE: Check with your  
local phone company  
regarding name service  
availability.  
Press REVIEW  
calls (lower num bers).  
to scroll toward older  
As you review calls, the display shows you  
the following inform ation:  
Indicates that this is the 3rd call in  
memory and is a “new” call. RPT  
stands for "repeat call" and  
indicates that a new call from the  
same number was received more  
than once.  
The num ber of the call (with regard to  
the order received), whether it is a new  
call, and if a call has been received m ore  
than once from the sam e num ber.  
AM  
# 3RNPETW  
10/22  
1-234-555-6789  
07:15  
The telephone num ber of the caller  
(including area code if different than the  
one you entered during phone setup).  
JANEDOE  
Callers name and number is  
displayed  
The nam e of the caller (if this service is  
available in your area).  
MESSAGE ERRORS  
AM  
# 3ꢀNEW  
10/22  
07:15  
If there is an error in the transm ission of  
inform ation to your caller ID phone; DATA  
ERROR appears in the display while the  
phone is ringing. The call won't be recorded  
as a new call and the erroneous data won't  
be stored in m em ory.  
DATAERROR  
20  
 
DELETING RECORDS  
Use the DELETE button to delete the record  
currently shown in the display, or all  
records.  
DELETING THE CURRENT RECORD  
1. Press DELETE. The selected record is  
im m ediately deleted.  
DELETING ALL RECORDS  
1. Press and hold DELETE (for  
AM  
10/22  
555-6789  
ALLDELETEꢀꢀ?  
07:15  
# 3  
approxim ately 3 seconds).  
Display asks you to confirm that  
you want to delete all messages.  
The display asks you to confirm that you  
want to delete all records.  
2. Press DELETE again to delete all records.  
DIALING A CALLER ID NUMBER  
AM  
CALLING WITHIN YOUR AREA CODE  
Press the DIAL button while the num ber is  
displayed to dial that num ber.  
# 3ꢀNEW  
10/22  
555-6789  
JANEDOE  
07:15  
Press the DIAL button to call the  
number shown in the display.  
If the num ber is a local long distance“  
num ber (m eaning that it is within the area  
code, but still needs 1+Area Code to  
connect), press SHIFT and then press DIAL.  
21  
 
CALLING OUTSIDE YOUR AREA CODE  
The unit autom atically displays “1” plus the  
area code of the caller when it is different  
than the area code you entered during  
setup.  
# 3ꢀNEW  
AM  
10/22  
1-234-555-6789  
07:15  
JANEDOE  
1+Area Code+Number is displayed  
when a call is received from an  
area code that is different from  
the one entered during setup.  
To call som eone from a different area code,  
press the DIAL button.  
If you have trouble dialing a num ber from  
outside your area code, try one of the  
following m ethods:  
NOTE: In order for the  
Caller ID dialing feature  
to work, it is important  
that you entered the  
correct area code during  
the setup procedure. If  
you have not completed  
the Setup procedure, do  
so now (see page 6).  
Hang up the phone.  
Press SHIFT.  
Press 1.  
Press DIAL.  
This rem oves the “1” from the  
dialing sequence.  
Hang up the phone.  
Press SHIFT.  
Press DIAL.  
This rem oves the “1+Area Code” from  
the dialing sequence.  
See your telephone directory for long  
distance dialing inform ation.  
22  
 
MESSAGE INDICATORS  
The following indicators show the status of a m essage or the unit:  
BLOCKED CALL  
Caller ID inform ation is withheld.  
BLOCKED NAME  
BLOCKED NUMBER  
END OF LIST  
DATA ERROR  
In REVIEW m ode indicates that there is no  
additional inform ation in caller ID m em ory.  
Caller inform ation has been interrupted during  
transm ission or the telephone is excessively  
noisy.  
MESSAGE WAITING  
There is a voice-m ail m essage waiting in your  
m ailbox. Note that voice m ail is a subscription  
service; check with your local telephone  
com pany for availability.  
NEW  
RPT  
Num ber of unread calls.  
Repeat call m essage. Indicates that a new call  
from the sam e num ber was received m ore than  
once.  
REPLACE BATTERY  
START OF LIST  
Indicates low battery voltage.  
In REVIEW m ode indicates that you are at the top  
of the call log.  
UNKNOWN CALLER  
UNKNOWN NAME  
UNKNOWN NUMBER  
The incom ing call is from an area not serviced by  
caller ID, or the inform ation was not sent.  
23  
 
TROUBLESHOOTING TIPS  
CALLER ID  
Problem  
Solution  
No Display  
• If you are using battery power, try replacing  
the battery.  
• If you are using AC power, m ake sure that the  
unit is connected to a non-switched electrical  
outlet. Disconnect the unit from the plug and  
plug it in again. Either the m essage WAITING  
or the m ost recent record is displayed.  
• Did you order Caller ID service from your local  
telephone com pany? This unit requires that  
you subscribe to Caller ID service in  
order to work.  
Data Error Message  
• The unit displays this m essage if it detects  
anything other than valid Caller ID inform ation  
during the silent period after the first ring.  
This m essage indicates either the presence of  
noises on the line, or that an invalid m essage  
has been sent from the telephone com pany.  
24  
 
TROUBLESHOOTING TIPS  
TELEPHONE  
Problem  
Solution  
No dial tone.  
Won't dial out  
• Check hook switch to m ake  
sure it pops up.  
• Make sure TONE/PULSE is set to correct  
position.  
• Unplug the phone, wait 30 seconds and  
plug the phone back in.  
Phone doesnt ring  
Low handset volum e  
• Check RINGER VOLUME.  
• Could have too m any phones on one line.  
• Check the volum e settings.  
Light and tone  
feedback flutter when  
dialing in PULSE m ode.  
• This is norm al as power is fluctuating  
with phone outpulsing.  
Cant be heard by  
other party  
• Make sure phone cord is securely  
plugged in  
.
• Make sure other phones are not OFF hook at  
the sam e tim e. If so, this is norm al condition  
as volum e drops when additional phones are  
used at once.  
Mem ory dialing  
• Make sure you entered num bers correctly.  
(See “Mem ory Dialing.”)  
25  
 
GENERAL PRODUCT CARE  
To keep your Caller ID phone working and looking good, follow these  
guidelines:  
Avoid putting it near heating appliances and devices that generate  
electrical noise (for exam ple, m otors or fluorescent lam ps).  
DO NOT expose to direct sunlight or m oisture.  
Avoid dropping the unit and/or other rough treatm ent.  
Clean with a soft cloth.  
Never use a strong cleaning agent or abrasive powder because this will  
dam age the finish.  
Retain the original packaging in case you need to ship it at a later date.  
SERVICE  
The FCC requires this product be serviced only by the m anufacturer or its  
authorized service agents. In accordance with FCC requirem ents, changes  
or m odifications not expressly approved by Thom son Consum er  
Electronics could void the users authority to operate this product. For  
instructions on how to obtain service, refer to the warranty included in this  
guide or call custom er service, telephone num ber: 800-448-0329.  
Attach your sales receipt to the booklet for future reference or jot down the  
date this product was purchased or received as a gift. This inform ation will  
be valuable if service should be required during the warranty period.  
Purchase date _________________________________________________  
Nam e of store _________________________________________________  
26  
 
INDEX  
B
MUTE button 12  
used with Do Not Disturb feature 12  
Base plate, rem oving  
3
Battery installation  
3
Mute feature 12  
BUSY REDIAL button 11  
Busy Redial feature 11  
P
PAUSE Button 15  
C
Product Care 26  
Caller ID operation 19  
Chain Dialing feature 18  
Cleaning the phone 26  
R
REDIAL button 10  
Redial feature 10  
D
REPLACE BATTERY m essage  
3
Do Not Disturb feature 12  
Replacing the battery  
3
F
S
FLASH button 13  
SPEAKER button  
9
Speakerphone  
8
H
Stored num bers, changing 18  
Stored num bers, clearing 18  
Stored num bers, dialing 18  
HOLD button 12  
Hold feature 12  
Switching between speaker and handset  
9
I
Installation  
desk or tabletop  
wall m ount  
4
T
5
Tem porary Tone feature 12  
TONE button 12  
L
LCD (liquid crystal display). 7-9  
V
Link Dialing feature 19  
Volum e controls  
adjusting  
10  
M
Message Indicators 23  
Blocked Call 23  
Blocked Nam e 23  
Blocked Num ber 23  
Data Error 23  
End of list 23  
Message Waiting 23  
New 23  
Repeat Call (RPT) 23  
Replace Battery 23  
Unknown caller 23  
Unknown nam e 23  
Unknown num ber 23  
27  
 
LIMITED WARRANTY  
What your w arranty covers:  
Any defect in m aterials or workm anship.  
For how long after your purchase:  
One year.  
(The warranty period for rental units begins with the first rental or 45 days from date of  
shipm ent to the rental firm , whichever com es first.)  
What w e w ill do:  
Provide you with a new, or at our option, a refurbished unit.  
The exchange unit is under warranty for the rem ainder of the original products  
warranty period.  
How to m ake a w arranty claim :  
Properly pack your unit. Include any cables, etc., which were originally provided with the  
product. We recom m end using the original carton and packing m aterials.  
Include in the package evidence of purchase date such as the bill of sale. Also print your  
nam e and address and a description of the defect. Send standard UPS or its equivalent to:  
Thom son Consum er Electronics, Inc.  
Product Exchange Center  
32 Spur Drive  
El Paso, Texas 79906  
Pay any charges billed to you by the Exchange Center for service not covered by the  
warranty.  
A new or refurbished unit will be shipped to you prepaid freight.  
What your w arranty does not cover:  
Custom er instruction. (Your Owners Manual provides inform ation regarding operating  
instructions and user controls. For additional inform ation, ask your dealer.)  
Installation and set-up service adjustm ents.  
Batteries.  
Dam age from m isuse or neglect.  
Products which have been m odified or incorporated into other products.  
Products purchased or serviced outside the USA.  
Acts of God, such as but not lim ited to lightning dam age.  
Product Registration:  
Please com plete and m ail the Product Registration Card packed with your unit. It will  
m ake it easier to contact you should it ever be necessary. The return of the card is not  
required for warranty coverage.  
How state law relates to this w arranty:  
This warranty gives you specific legal rights, and you m ay have other rights which vary  
from state to state.  
If you purchased your product outside the USA:  
This warranty does not apply. Contact your dealer for warranty inform ation.  
Model 2-9398  
347A8081-0001 (Rev. 1 E/S)  
96-10  
Printed in China  
P.O. Box 1976, Indianapolis, IN 46206  
© 1996 Thom son Consum er Electronics, Inc.  
Tradem ark(s) ® Registered  
Marca(s) Registradas  
 

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